Cancellation & Refund Policies
Bar: Products and Accessories
When we hand blend and label each product for you, we cannot re-sell once blended. All custom orders are a final sale. Unused items* in the original packaging can be returned within 30 days. Gift Cards, foot exfoliators, jewelry, books, and card sets are non-refundable.
Wellness Room Services:
Your service is reserved especially for you. Failure to show up for a service will result in the full price being charged. If minimum 48 hours is given, services will be cancelled without charge. If less than 48 hours is given, full price will be charged.
Learning Lounge: Workshops and Special Events
Space is limited for workshops, and your spot is reserved especially for you. Failure to show will result in the full price being charged. If minimum 7 days notice is given, you will receive a full refund less a $15 administration fee. No refunds within 7 days prior to the event.
Special Occasion: Private Events
When booking a private group event, a 50% deposit is due when making your reservation. The deposit is refundable up to 30 days prior to your event, less a $25 administration fee. The remaining amount is due 2 weeks prior to the event. No refunds after 2 weeks before the event.
On occasion and due to unforeseen circumstances, we may need to reschedule your previously booked appointment(s). Please be assured that on such occasions we have exhausted all other options. We will do our best to accommodate your needs at our earliest convenience.
*Some exceptions apply. If you are less than thrilled, connect with us. Let’s Talk.